Terms of Service

1. Acceptance of Terms

By accessing or using any part of MatrixHub’s services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

2. No Liability

MatrixHub strives to provide reliable services. However, we cannot be held liable for damages or losses resulting from the use of our products, except in cases of gross negligence or willful misconduct. Users should use our services at their own risk and ensure that their use complies with applicable laws and regulations.

3. Data Collection

MatrixHub collects and stores IP addresses for security and operational purposes. We also collect and store email addresses and passwords in our database, with all data being encrypted to ensure the highest level of protection for our users.

4. Refund Policy

MatrixHub is committed to customer satisfaction. Refunds are only considered if there are significant technical issues that prevent the usage of MatrixHub software, and only if these issues are reported within 48 hours of the initial purchase. Once you begin using the software or have generated a Token, refunds may be limited or denied based on the extent of usage.

Please understand that when you make a payment to MatrixHub, you are paying for access to the content that MatrixHub provides, such as educational articles and tutorials that have been posted. The payment is not specifically for the use of MatrixHub software. The software provided by MatrixHub is considered as additional content linked to the posts and resources available on the site.

If a refund is deemed appropriate, you must provide proof of purchase and verify your ownership of the account to process the refund.

5. Whitelist Sales

MatrixHub sells whitelist access, which allows users to access content related to configuration tutorials. This content is not available to users who do not have whitelist access.

6. User Acknowledgment

By purchasing or using MatrixHub’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

7. Changes to Terms

MatrixHub reserves the right to update or modify these terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service.